The client's experience...
I'm still looking for and researching the other side - the client's experience when making an official complaint. As I read, I encounter a mix of sadness and anger. And something else rises to the top, I feel guilt? I'm not taking action, I'm not designing or doing anything except absorbing the impact. But sure it is true, research is important...if I write a plan, make a kanban , be kind to myself, trust myself. It's ok. I don't feel ok. I'm sitting very uncomfortable by the fire, on the floor. The room grows darker. Exactly as it was just before I went to the police station. I feel the same heaviness, but also now, a kind of triumph.. It really helps knowing that I'm not alone, that therapists often throw clients under the bus . We (I'm a therapist ) have the language and tone of voice to do it. We can provide the compelling explanation that will render your account void. And where is your evidence? I'm reminded that I began recording my sessi...